Successful IT change occurs when transformation programs are aligned with business needs and address Operating Model (people/process)in support of technologic advancements.
The People and Process aspect of the transformation is arguably the most difficult part of the IT Transformation journey. It also is the most important aspect of the transformation as it enables IT to align to business in providing services that can be directly mapped to business outcomes.
We help our customers in Service Design, Service Management, Service Costing, Self-Service and Service Automation to align business needs and expectations with IT capabilities.
Request a no-risk, free evaluation.